Refund & Cancellation Policy

Membership is billed monthly at the published membership rate. Unless otherwise agreed in writing, membership cancellations take effect at the end of the current paid billing period. OC HAVOC does not provide partial-month refunds for mid-month cancellations.

To cancel membership, a parent or guardian must contact OC HAVOC at oc.havoc.2@gmail.com. Cancellation requests should include the athlete's name, parent/guardian name, and best contact information. Requests must be received before the next billing date to avoid the next monthly charge.

OC HAVOC is not currently collecting tryout fees. If a future tryout or evaluation fee is posted, the applicable refund or transfer policy will be disclosed before registration.

Camp and clinic fees are non-refundable within 7 days of the scheduled event unless OC HAVOC cancels the event. If OC HAVOC cancels an event, families may receive a refund or credit toward a future program.

Private and small-group sessions may be rescheduled with advance notice. Missed sessions without proper notice may be forfeited.

Unworn, unused, non-custom gear may be eligible for exchange or return within 14 days of delivery. Custom jerseys, personalized items, worn gear, and special-order items are final sale unless defective.

If a product arrives damaged or defective, contact OC HAVOC at oc.havoc.2@gmail.com within 7 days of delivery with photos and order details.

Families are encouraged to contact OC HAVOC before filing a payment dispute. Most billing questions can be resolved quickly through club support.